Disclaimer

Naples Services Inc. dba Clean Awn is a cleaning service company. We can clean anything that is not damaged. We take pride in the work we do and the services we provide. We are continually educating ourselves in cleaning processes and cleaning agents that will not damage your assets.

Cancellations
Due to the nature of a labor type business, crews are scheduled in advance. Late cancellations cause increases in our labor costs, which in turn force us to raise our prices. To avoid this a 48-hour notice of cancellation is required or a fee of 25% of your service price will be assessed.

Preparations
Customer is solely responsible for moving or notifying in writing Naples Services Inc. dba Clean Awn for any hazards or breakables in or around the work area. This Includes:
• Moving antiques, collectables or other breakables.

Weather Proofing & Roofs
Naples Services Inc. is not responsible for any damage caused by water leak- age into the building from any source or to electrical wiring, lighting, security or alarm systems that have not been properly waterproofed. Please check these areas and secure before we arrive.

Naples Services Inc. will not assume responsibility for damage to tiles or roofing materials before or after performing requested services i.e. Tile roof washing, building washes, skylight cleaning.

Window Cleaning:
We include cleaning screens and wiping sills only in our window pricing. The cleaning products and tools we use do not scratch windows. Previous scratches may become evident after a window is cleaned. Cleaning of tracks and frames are extra. Naples Service Inc. dba Clean Awn cannot be held responsible for damage to:
• Glass or tinting- Scratches or breakage
• Screens – Broken or bent
• Louvered or aluminum framed Windows
• Curtain rods or drapes
• Collectables or antiques
• Floor Covering scratches or water damage

Window cleaning does not include the following unless noted as an additional item:
• Detailing glass (removing paint & stickers on glass)
• Track cleaning
• Moving furniture or collectables
• Inside skylights

Sign Cleaning
Many Signs & decorative facades are made of plastics or Styrofoam that may become fragile & brittle from age, sun and environmental conditions. Naples Services Inc. dba Clean Awn cannot be held responsible for any breakage or cracking of plastic while cleaning signage.

Awning & Tent Cleaning:
Regular awning cleaning service includes: cleaning the top, sides and valance fabric as well as dusting the undersides and framework.

The estimate for awning cleaning does not include windows, grates, lighting inside of awnings or detailing the undersides of the awning. These items can be added separately to an estimate upon request.

Awnings and tents are made of fabric. Fabric deteriorates from sun, pollution, age, and lack of or improper cleaning. In some instances the grade of thread, fabric and metal might be of a lesser quality than with other awnings. We cannot assume responsibility for damage that is caused by these or any other aspects that are out of our control.

We cannot be held responsible for:
• Seams or fabric that open during or after cleaning.
• Frames that break due to failure of welds or rust.
• Framework that pulls away from walls
• Graphics that peel or chip

Please remember that cleaning cannot put new life back into an awning or tent that has already been damaged. Examples of damage are:
• Stains or streaks that become imbedded and bond to the fabric.
• Building and roof runoff that falls directly onto awnings
• Chemical stains from prior cleaning

Steam Cleaning/Power Washing/Roof & Building Wash
Steam cleaning removes all surface stains. Stains that have become embedded (i.e. oil, gum spots) into concrete or asphalt may not be completely removed or it may take more than one service to see improvement.

We cannot be held responsible for electronic equipment left in work areas during steam cleaning service.

Payment & Billing Info:
NEW CUSTOMERS ARE REQUIRED TO PROVIDE BILLING INFORMATION PRIOR TO FIRST SCHEDULED SERVICES OR YOU MAY PRE-AUTHORIZE BY CREDIT CARD.
-We accept: checks, cash, Visa/MasterCard presented at time of service.
-If paying by credit card please request & fill out our credit card authorization form.
-If you are requesting invoicing we require that our billing information form be completed & approved prior to 1st service. Please note all invoices are Net 15.

NOTE: Invoicing is NOT available for 1st time service unless authorized by our credit dept- a deposit is required or credit card acct.# must be on file prior to job.

Click here to Request A Bid. To schedule an appointment, please call:
1-TOO-TENT-CLEAN (1-866-836-8253)